Need Help?

Please review these FAQs for answers to the most commonly asked questions. Contact information for asking additional questions or to report technical problems is available on the bottom of this page.

1. How do I update my profile?

  • Make sure you are logged into your NursingLink account.
  • Click on the "My Profile" link in the upper right corner of any NursingLink screen.
  • Click the "Edit" link in the upper right corner of the screen directly across from your name. This will allow you to edit your information.

2. How do I make my profile "private"?

  • Click the "My Account" tab.
  • Under the subhead Privacy, click the "Edit" link.
  • From here you can change your profile from public to private. Then click the "save" button.

3. How do I manage my e-mail subscriptions?

  • Follow the instructions for making your profile private in Question 2.
  • Check or uncheck the appropriate boxes in the under the subhead Subscriptions to subscribe or unsubscribe from the various NursingLink mailings.

4. How do I change my primary e-mail address?

  • Follow the instructions for updating your profile in Question 2.
  • You must first add a second e-mail address by clicking on the "Add Another Email" link under the Emails subhead.
  • Click on the activation link in the confirmation e-mail that was sent to your new e-mail address.
  • Once your new e-mail is activated, return to the "Account Settings" and on the "Make Primary" link next to your new e-mail address.

5. How do I watch a video?

  • You must have the latest version of Flash Player installed as a plugin in your web browser in order to watch videos on NursingLink.
  • You can download the latest version of Flash Player from http://www.adobe.com/products/flashplayer/

6. I forgot my password. How can I access my account?

  • Follow the instructions for updating your profile in Question 2.
  • You can have your forgotten password e-mailed to you at anytime by clicking on the "Forgot Password?" link in the login screen
  • Alternatively, you can use this link to have your password e-mailed to you

7. How do I become a nurse?

Asking additional questions or reporting bugs

If your question is not answered above, please send an email to info@nursinglink.com stating your problem as fully and clearly as possible.

In your email please include:

  • Your Operating System (ex: Windows XP, Windows Vista, Mac OS X, etc.)
  • Your Browser version (ex: Internet Explorer 7.0, Firefox 2.0, etc.)
  • The address where the problem occurred (ex: http://www.nursinglink.com/education)
  • A description of the problem